Contact Us

Need help placing your order, require a special service, or have a comment about how we’re doing? Our Customer Experience Team is available Monday through Friday 8:​00am – 7:​00pm ET to assist you. Call, email, or utilize our online chat feature. 

Need Assistance With Our NEW Website?

We're here to help! Our web team can help you reset you password, place an online order, and navigate our new site and all its features!

Contact Our Website Support Team Directly:

Call: 800.234.9985, press 2, then 2

Email: web@travers.com

For self-service or support outside of business hours, please see our website turorial videos

 Our USA Branches

New York Corporate Headquarters


Call: 718.886.7200

Fax: 718.886.7895

Retail Store Hours:
Monday thru Friday: 8:00am - 5:00pm ET

Address:

128-15 26th Avenue,
Flushing, New York 11354-0108

South Carolina Distribution Center


Call: 864.433.9000

Fax: 864.433.1300

Retail Store Hours:
Monday thru Friday: 8:00am - 5:00pm ET

Address:

118 Spartangreen Boulevard,
Duncan, SC 29334-0338

California Distribution Center


Call: 818.349.6409

Fax: 818.349.2768

Retail Store Hours:
Monday thru Friday: 8:00am - 4:30pm PT

Address:

20627 Plummer Street,
Chatsworth, CA 91311-5112

Contact Customer & Special Service Teams

USA Customer Service


Canadian Customer Service


International Customer Service

Call: 718.886.7200

Fax: 718.886.7895

Para servicio En Español: 800.234.9985 y oprima 7

Special Services 

EASY, NO HASSLE RETURNS

- Press 2 then 1

WEB QUESTIONS

- Press 2 then 2

CREDIT DEPARTMENT

- Press 3 then 1

TECHNICAL SUPPORT

- Press 4

MAILING LIST SERVICES

- Press 5 then 1

EDUCATION & GOVERNMENT BIDS

- Press 5 then 4
Remittance for Check Payments

US Funds

Address:

TRAVERS TOOL CO., INC.

PO BOX 36114

NEWARK, NJ 07188-6114


Canadian Funds

Address:

TRAVERS TOOL CO., INC.

PO BOX 15656, STATION A

TORONTO, Ontario M5W 1C1

Call

Easy Ordering By Phone

USA Customer Service


Canadian Customer Service


International Customer Service

Call: 718.886.7200

Para servicio En Español: 800.234.9985 y oprima 7

Special Services 

Easy, No Hassle Returns

Call: 800.234.9985, press 2 then 1

Web Questions

Call: 800.234.9985, press 2 then 2

Credit Department

Call: 800.234.9985, press 3 then 1

Technical Support

Call: 800.234.9985, press 4

Mailing List Services

Call: 800.234.9985, press 5 then 1

Education & Government Bids

Call: 800.234.9985, press 5 then 4

Email 
Fax

USA Toll-Free Fax


Canada Toll-Free Fax


International Fax

Mail

Mail-In Orders & Correspondence

128-15 26th Avenue,
Flushing, New York 11354-0108

Mail-In Payments

Need appropriate PO Box/address

Chat

Use Our Convenient Chat Feature

Our customer experience team is standing by!

Chat with us via the 'chat' button on our website from 7:​30am – 7:​00pm ET.

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