• Phone: 800.503.0843
  • Fax: 800.722.0703

Contact Us

Contact Information, Special Services Hotlines, Surveys & Locations

Do you need assistance? Travers is here to help you.

Phone us at 1-800-221-0270

7:30am to 8:00pm ET Monday - Friday
International customers call: 718-886-7200


Product Technical Support

T: 1-800-234-9985, (press 4)
F: 1-718-661-5637
Contact us at: techsupport@travers.com


Web Questions?

T: 1-800-234-9985 (press 2 + 2)
Contact us at: web@travers.com
Contact us at: sales@travers.com

Fax us at 1-800-722-0703

24 Hours, 7 days a week
International customers fax: 718-886-7895
 


Web Comments?

Contact us at: webmaster@travers.com

 

Take Our Online Survey!

Click here to take survey

 

Other Ways To Contact Us!

Contact one of our customer service team members using one of the contact methods listed below, one of the contact methods listed in the "Special Services" index to the right, or our Boldchat instant messaging live chat featured at the top and bottom of every page. For specific requests like requesting a catalog, requesting a quote, subscribing to our email newsletter, check the list to the left under "Customer Support". Lastly, you can contact us via email using the "Email Us Today!" section located at the bottom of every page.

Queens, New York Headquarters and Distribution Center

Phone: 1-718-886-7200
Fax: 1-718-886-7895
Sales Dept: 1-800-522-1111


Address:
128-15 26th Avenue,
Flushing, NY 11354-0108
(PO Box 541550)


Retail Store Hours:
Monday Thru Friday: 8:00am - 5:00pm ET


Directions/Map:


Chatsworth, California Distribution Center

Phone: 1-818-349-6409
Fax: 1-818-349-2768


Address:
20627 Plummer Street,
Chatsworth, CA 91311-5112


Retail Store Hours:
Monday Thru Friday: 8:00am - 5:00pm PST


Directions/Map:

Duncan, South Carolina Distribution Center

Phone: 1-864-433-9000
Fax: 1-864-433-1300
Sales Dept: 1-800-445-1445


Address:
118 Spartangreen Boulevard,
Duncan, SC 29334-0338


Retail Store Hours:
Monday Thru Friday: 7:30am - 5:00pm ET


Directions/Map:

Our International Locations

Canada Call Center

 

Phone: 800-503-0843 / 450-227-6468
Fax: 866-263-0904 / 450-227-4385


Address:
128-15 26th Avenue,
Flushing, NY USA 11354-0108


Website:
www.traverscanada.com


Monterrey, Mexico Office and Distribution Center

Phone: (81) 8380-6600
Fax: (81) 8331-6978


Address:
Av. Alfonso Reyes No. 2823
Monterrey, N.L. 64410 Mexico


Website:
www.travers.com.mx

Queretaro, Mexico Office and Distribution Center

Phone: (442) 209-6600
Fax: 01-800-713-1184


Address:
Av. 5 de Febrero No. 1347-1
Queretaro, Qro. 76130 Mexico


Website:
www.travers.com.mx


Conflans, France European Office and Distribution Center (OTELO)

Phone: (33) 1 39 72 16 00
Fax: (33) 1 39 72 16 60


Address:
50 Avenue du Marechal Foch BP4
78701 Conflans Cedex, France


Website:
www.otelo.fr

Special Services

Follow the menu options below to be directly connected to your choice of department.

 

Pour le service en français
T: (1-800-522-1111, et *)
Appels internationaux: 718-886-7200

Para Servicio En Espanol
T: (1-800-234-9985, press 7)
Llamadas internacionales: 718-886-7200

Product Technical Support
T: (1-800-234-9985, press 4 )
Fax: 718-661-5637
email: techsupport@travers.com

Web Questions & Support
T: (1-800-234-9985, press 2 + 2)
email: web@travers.com

Web Comments
email: webmaster@travers.com

International - Export Dept.
T: (1-800-234-9985, press 5 + 2)
Fax: 718-661-6920
email: export@travers.com

Accounts Receivable
T: (1-800-234-9985, press 5 + 5)
Fax: 718-661-6923
email: ar@travers.com

Mailing List Services
T: (1-800-234-9985, press 5 + 6)
Fax: 888-832-4882
email: mailinglist@travers.com

Government Bids
T: (1-800-234-9985, press 5 + 4)
Fax: 718-661-6921 or 866-581-5657
email: bids@travers.com

Speak to the President
T: (1-800-234-9985, press 5 + 1)
Direct Phone: 888-433-2882
email: ideas@travers.com